Cookie Policy
Effect Date: November 30, 2023
Last updated: November 30, 2023
This Cookie Policy explains how Urbanic London("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at www.uk.urbanic.com ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases, we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
By clicking "Accept All Cookies", you accept this, and agree that we share this information with third parties, such as our advertising partners. If you prefer, you can choose to continue with "Reject All". But keep in mind that blocking of cookies may impact how we can deliver tailored content that you might like.
For more information and to customize your options, click on "Cookie settings". If you want to learn more about cookies and why we use them, visit our Cookie Policy page at any time.
What are cookies?
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser when you visit a website. These cookies help us make the website function properly, make it more secure, provide a better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
Cookies set by the website owner (in this case, Urbanic London) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes.
First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Why do we use cookies?
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "strictly necessary" cookies.
Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.
Types of Cookies we use
Strictly Necessary Cookies
Some cookies are essential to the operation of our Site and Services and make it usable and secure by enabling basic functions like page navigation and access to secure areas of the Site. We may use those cookies in a number of different ways, including:
Authentication. To remember your login state so you don’t have to log in as you navigate through our Site and dashboard.
Fraud Prevention and Detection. Cookies and similar technologies that we deploy through our Site help us learn things about computers and web browsers used to access the Services. This information helps us monitor for and detect potentially harmful or illegal use of our Services. For example, in order to process payments transactions for our Users, it is necessary for Link to collect information about the transaction and the Customer. To help secure these transactions and minimise fraud, we collect additional information through the use of cookies and other technologies in helping to identify bad actors and prevent them from making fraudulent transactions. Customers should check our Users’ sites for more information about the use of Link cookies for fraud detection.
Security. To protect user data from unauthorised access.
Functionality. To keep our Site and Services working correctly, like showing you the right information for your selected location
Performance Cookies
We may use preference cookies to remember your preferences and to recognise you when you return to our Services.
Performance cookies gather statistics we use to make our website even better. The information collected via the performance cookies tracks how you use our website during your visit. It helps us understand visitor usage patterns, identify, and diagnose problems or errors you may encounter, and make better strategic decisions in improving the website experience.
Functional Cookies
Functional cookies help us understand how visitors interact with our Services. We may use those cookies in a number of different ways, including:
Site Features and Services. To remember how you prefer to use our Services so that you don’t have to reconfigure your settings each time you log into your account.
To Analyse and Improve Our Services. To make our Site and Services work better for You. Cookies help us understand how people shop on our Site and our Users’ sites. They give us insights into improvements or enhancements we need to make to our Site and Services.
Pixel tags (also known as web beacons and clear GIFs). May be used in connection with some Services to, among other things, track the actions of Users (such as email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates.
Third Party Analytics. Through Google Analytics in order to collect and analyse information about the use of the Services and report on activities and trends. This service may also collect information regarding the use of other sites, apps and online resources. You can learn about Google’s practices on the Google website.
Marketing Cookies
We use marketing cookies to determine what promotional content is more relevant and appropriate to you and your interests. Based on information relating to your access to and use of our platform and other websites on your devices, third-party advertising companies show ads about goods and services that may be of interest to you. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with the information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.
Manage cookie preferences
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences under cookie setting option available at the bottom of our home page. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
The Cookie Setting allows you to select which categories of cookies you accept or reject. Strictly essential cookies can not be rejected as they are strictly necessary to provide you with services.
If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.If you choose to disable cookies, some features of our website or services may not operate as intended.
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Do you use Flash cookies or Local Shared Objects?
Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please, therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
Where can I get further information?
We always want to hear from our customers (especially if you feel we’ve let you down or could do better).
If you:
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Have any questions or feedback about this notice
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Would like us to stop using your information
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Want to exercise any of your rights, or have a complaint
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If you have any questions about our use of cookies or other technologies
Please don’t hesitate to contact our Customer Care team, who will be happy to answer any questions you may have. You can contact our privacy team by dropping us a line at dataprotection@urbanic.com or else through Customer Care. Or if you’d like to, you can write to us at:
Urbanic London
Data Protection Officer
119 Marylebone Road,
NW1 5PU
London
UK
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